This Membership and Account Management Policy has been prepared by HKM Hidrolik Kırıcı İş Makinaları ve Metal Sanayi Ürünleri Tic. Ltd. Şti. (“Company”, “we”, “our”) to define the account management processes of users who register on the website https://shop-hkm.com.tr  (“Website”).

By registering on the Website, every user is deemed to have accepted this policy.

2. Creating a Membership and User Account

• Membership on the Website is free of charge.
• Users must register with accurate and real information.
• Users create an account by providing their name, surname, email address, phone number, gender, city, district, and password.
• The email address used for registration must be unique to the user.
• The Company reserves the right to suspend or terminate memberships in cases of fraudulent account creation or false information.

• Users are responsible for keeping their account information (password, email, etc.) confidential.
• Users are responsible for any damage caused by sharing their password with third parties.
• If a user notices unauthorized access to their account, they should immediately contact info@hkm.com.tr.

• Standard Membership: Free and allows all shopping transactions.
• Corporate Membership: Created for businesses and may offer additional benefits.
• The Company reserves the right to modify the membership system.

• Users must update their contact details or address in account settings if they change.
• The Company is not responsible for any issues caused by incorrect or outdated information.

• Users can terminate their membership by submitting a written request to info@hkm.com.tr.
• Once the account deletion request is approved, user data will be deleted except for mandatory legal retention periods.
• The Company reserves the right to suspend or close user accounts.

The Company may temporarily or permanently suspend a user’s account in the following cases:

• Providing misleading, false, or fraudulent information
• Misusing the Website or gaining unfair benefits
• Violating the rights of other users
• Engaging in behaviors that pose security threats
• Conducting illegal activities

In such cases, the Company has the right to suspend, restrict, or permanently delete the account with or without prior notice.

8. Privacy and Protection of Personal Data

• User information is protected in accordance with the KVKK Information Notice.
• Users agree to comply with the Privacy Policy while using their accounts.

• The Company reserves the right to update the Membership and Account Management Policy without prior notice.
• The updated version will take effect upon publication on the Website.

For any questions or requests, you can contact us:

Company Name: HKM Hidrolik Kırıcı İş Makinaları ve Metal Sanayi Ürünleri Tic. Ltd. Şti.
Address: Dudullu OSB Mahallesi, Imes Sanayi sitesi C306 Sk. No:2, 34775 Umraniye/Istanbul, Turkiye
Email: info@hkm.com.tr
Phone: +90 216 499 4585