This Privacy Policy explains how HKM Hidrolik Kırıcı İş Makinaları ve Metal Sanayi Ürünleri Tic. Ltd. Şti. ("we", "our company") processes personal data collected through the website https://shop-hkm.com.tr.
This agreement applies to all users (“User”) who visit our website or benefit from our services.
2. Collected Personal Data
Our company may collect the following personal data from Users:
- Name, surname
- Email address
- Phone number
- Billing and delivery address
- Payment information (credit card details are processed through secure payment providers)
- Site visit data (IP address, browser information, visited pages, cookie data, etc.)
3. Purpose of Processing Personal Data
The collected personal data is used for the following purposes:
- Processing, shipping, and invoicing user orders
- Providing customer service support
- Informing users about campaigns, promotions, and announcements (with user consent)
- Improving user experience and analyzing website performance
- Compliance with legal obligations
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance the User experience. Users can manage or disable cookies through their browser settings. However, disabling some cookies may affect the full functionality of our website.
5. Sharing Personal Data with Third Parties
Your personal data may be shared with third parties only in the following cases:
- Secure payment providers for processing payments
- Shipping and logistics companies for order delivery
- Official institutions in compliance with legal obligations
- Technical solution partners for site analytics
6. Protection of Personal Data
Our company takes all necessary technical and administrative measures to protect your personal data from unauthorized access, loss, and misuse. Our website provides a secure environment using SSL encryption technology.
7. User Rights
Under the Personal Data Protection Law (KVKK), Users have the following rights:
- Request access to personal data
- Request correction of incorrect or incomplete data
- Request deletion or cessation of processing personal data
- Object to the processing of personal data
To exercise these rights, you can send an email to info@hkm.com.tr.
8. Updates to the Privacy Policy
This Privacy Policy may be updated in accordance with applicable laws. The updated text will become effective upon publication on https://shop-hkm.com.tr.
9. Contact Information
For any questions or requests regarding your personal data, you can contact us:
Company Name: HKM Hidrolik Kırıcı İş Makinaları ve Metal Sanayi Ürünleri Tic. Ltd. Şti.
Address: Dudullu OSB Mahallesi, Imes Sanayi sitesi C306 Sk. No:2, 34775 Umraniye/Istanbul, Turkiye
Email: info@hkm.com.tr
Phone: +90 216 499 4585