How does my order progress?
Once confirmed, it enters production; our operations team updates you on the plan, estimated delivery window, and carrier.

Is the production time fixed?
It varies by product and capacity; we confirm the timing per order.

Which shipping method is used?
Industrial and high-decibel products are shipped via freight carriers; the most suitable option is selected based on regional/seasonal rates.

What should I check on delivery?
Inspect packaging on receipt; if damaged, request a courier report and notify us within 3 business days.

Which payment methods are available?
Credit/debit cards; bank transfer for corporate orders.

Is my payment secure?
Yes. Protected by 256-bit SSL; card data is never stored by HKM.

How do I select a hydraulic breaker?
Match carrier weight class, required oil flow (l/min) and working pressure (bar), interface dimensions, and application (concrete, All Ground, etc.).

What does BPM mean?
BPM (Blows Per Minute) indicates the number of hammer impacts per minute.

Breaker tool types and use cases?
Moil Point (general demolition), Chisel (controlled breaking in reinforced concrete/rock), Pyramid/Blunt (surface breaking). We recommend based on your material and job.

Lubrication & maintenance?
Follow manufacturer intervals; regularly check pins/bushings and hoses.

What do W2 and W3 mean for augers?
W2: Soft Ground, W3: All Ground. Choose according to soil, torque, rpm, oil flow and pressure.

What is included in a standard Hydraulic Auger Set?
Drive Unit; Hitch (Double Pin with Housing Support); Hitch (Single Pin); Hitch (Double Pin); Extension Pipe L1000; Extension Pipe L1500.

Which values are critical for Drum Cutters?
Meeting the recommended oil flow (l/min) and pressure (bar) is essential; otherwise heat and wear increase and performance drops.

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What is covered by warranty?
Manufacturing defects under the standard warranty; misuse or improper operation is excluded.

How can I delete my account?
Email info@hkm.com.tr. Data will be deleted except for legally required retention.

Membership & Account Management Policy · User Agreement